Horrible Paris hotel experience

Being in my line, i hate people who likes to complain and have decided to stop doing so unless necessary... The hotel experience in Paris triggered me to write this email, with no intention to complain and to get any freebies from the company but just to give my feedback as a consumer.

" On the first day, after waiting for quite some time in Altona Hotel, we were told that the hotel is full even though we had paid for it and will need to go to his friend's hotel which looks worse off and pretty sleazy. We have no choice but to agree with the stay after our long train ride.

The hotel staff advised us to move our luggage back to Altona hotel the next day so that we can stay there for the remaining three days. However as it was early and no one had not checked out yet, we were told to leave our luggage at the recept while we went out for sightseeing and they kind of agreed to move our luggage to our room once it is ready.

To our horror, our luggage were still with the recept when we came back at night and it took them a long time to get the person who spoke to us earlier that day as no room has been officially assigned to us. The person offered us a room on the 6th level which we rejected as the lift only service till 5th floor and we have to carry our heavy luggage up the small staircase to the room.

In the end, they unwillingly gave us a 4person room which we only stayed for a night and moved to a 2person room the next day to our own accord. This experience is definitely something which we will not like to encounter during our honeymoon and will appreciate if you could look into this."

It took them a month before they revert saying that they have not gotten any reply from their Inbound supplier so this is what we got in return.... which is redundant to us.

Come to think of it, i have been to 11 countries this year which i didnt realise till i look thru all my pics.

1. Thailand (Bangkok) in Feb with family during CNY
2. Hong Kong in May to catch Sammi's concert with Di
3. Malaysia (JB) periodically
4. Switzerland (Lucerne and Zurich)
5. Austria (Vienna)
6. Lichtenstein
7. France (Paris)
8. Germany (Munich)
9. UK (London)
10. Czech Republic (Prague)
11. Italy (Venice)